The formula is pretty simple, innovative, inspiring, and focuses in the heart of a customer-centric approach. Leaders can use the M.A.G.I.C! formula to engage the team, and in return, the team help to create and deliver a magical experience that result in happy, delighted customers. Happy customers equals dividends and growth. Contact us so we can show you how M.A.G.I.C! can work for your business.
All of our programs are available as live and prerecorded webinars, virtual seminars, onsite seminars, and in-person conference sessions. Most of our programs are scalable and customizable, so just tell us what you have in mind and we'll help you find the M.A.G.I.C! that works best for you and your audience.
We deliver programs online or on-site for clients around the world. All of our online and on-site programs are available to you by request. So just book one of our programs and stay where you are. We'll come to you, either online or in person!
Absolutely! Our team has done a fantastic job of adapting to all forms of communication! Our online programs are designed specifically for virtual delivery, and our online facilitators are experts at engaging participants through technology—book one of our online programs. Based on your needs, we'll provide a professional broadcast platform, an expert producer, and a facilitator who knows how to connect with your group regardless of how geographically dispersed it may be.
Companies spend a tremendous amount of time and energy creating a brand and articulating their brand promise. Most do a good job delivering a customer experience that is aligned with that promise. However, we find organizations where the leadership and employees cannot articulate their brand promise, showing in the customer experience. Corporate Magic Key's approach leverages a wealth of knowledge learned over decades of delivering on Disney's and many other great companies' lofty brand promise. We help our clients create a culture that values and rewards customer experience excellence that doesn't erode over time.
Yes! The Corporate Magic Keys Team has many experts experienced in delivering operational excellence. The Team are experts in helping you review your operation, provide detailed observations, and recommended solutions. We can walk with you throughout your operation, which we call the "friendship walk," so you can see what we see. It that approach does not fit, we can secret shop your experience. We can even evaluate other experiences in your market or industry and compare how you deliver against your competition. No business is out of reach. With the M.A.G.I.C! approach, we can turn any operation around.
Our extensive experience in hospitality translates to any industry that benefits from providing an exceptional customer-centric experience. All customers want to feel valued regardless of the product or service they are buying. We have extensive experience in designing a customer-centric experience and operating theme parks, resorts, hotels, office spaces, tech, vendors, and more.
The customer-centric approach needs to be your winning value and part of your long-term strategic plan. Customer experience should be the norm in your business and never a passing idea. The customer-centric approach has worked for companies like Disney sice day one. The Corporate Magic Keys Team created customer magic every day for guests, and we are committed to doing the same for our clients.
We host and produce online events for clients on our Zoom, so you do not need your plan or license. If you have your webinar or virtual classroom account and would prefer to host one of our programs on your platform, that's certainly an option.
We serve a wide variety of corporate, non-profit, and government clients, including Facebook, Gusto, ASIS International, Marksman Security, and many others. References are available upon request.
In a word, they can expect an experience. Our programs are professionally developed and expertly delivered to take participants on a journey of discovery. They'll engage in immersive activities, discover a wealth of new ideas and perspectives, experience a range of emotions, and walk away with practical ways to create a customer-centric experience for all.
Clients usually book us 1-3 months in advance for online events and 3-6 months prior for onsite events. Some book us as early as 12 months ahead. It just depends. The earlier you book, the more likely you will get the speaker, topic, and date you want. Looking forward to speaking to you about your magical idea.
It's simple! 1) Click on the "Appointments" on the tab above and tell us what you have in mind. 2) We'll contact you to discuss your event and send you an agreement. 3) You'll return the signed agreement with a reservation payment, and we'll hold the date for you. Click the "Appointments” button to take the first step now.
When you work with us, you can expect complete transparency, straightforward pricing, a seamless booking process, a Disney-quality event experience, and guaranteed participant satisfaction. Once you book us for your event, you can expect to relax knowing we're hard at work creating an experience your group will love.
We simplify the process for you by providing all-inclusive rates. It includes all travel-related expenses. Of course, if you prefer to reimburse our expenses separately or host our program on your webinar platform, no problem at all.
No, thanks. We'll get it done on our end. Once you book us, we serve YOU. Unless you own an airline, have a hotel room block, or want to loan us your company vehicle - we'll take care of our travel arrangements. But feel free to recommend your favorite local eateries!
We ask that you provide a suitable venue with tables arranged in a style that allows for group discussions and activities. We require a projector and screen (or a digital display screen), an HDMI connection, audio amplification, a lapel mic, and a handheld mic for groups of 60+. We bring a laptop or tablet, a clicker, and a dozen dongles.